-Familiar with Windows Operating System (Workstation and Server), Novell Netware, Networking (TCP/IP, Cabling), Email, Calendar, Office Having knowledge for IT Service Management (Problem Management, Change Management) Having good communication skill with users (Bahasa, English and approach) Providing assistant for any requirements (Add, Move, Delete, Upgrade) refer to company's Standard software and Hardware As knowledge resources (How To, FAQ, as a Trainer) for any company's electronic resources Working with Third Party to solving problem, on new initiative and regular works Familiar with Voice system - PBX, Videoconference, Billing software and security door system Providing regular reports (weekly and monthly) as base for performance reports At least 1 year experienced as Technical Support - Bachelors degree in Information technology/Information Science or equivalent with GPA minimum 2.75

- Experience to create system database using Ms.Access and SQL-Server (it's a Must) - expected to be able to maintenance exist application and create add on application during requirement - Preferable have experience in Security System with Ms.Windows Server 2003 - To provide technical assistance to others staff and resolve their areas of concern. - To assist in project implementation. - To repair service and install IT equipments at site. - Must be able to work independently with good problem solving skills - Must be willing to travel If you are ready for the challenge, please submit your application letter with full details of resume (include expected salary) and recent photograph to : esugiawan(@)yahoo.com